Data Deletion Request

Last Updated: July 2025

At Wizelp, we respect your privacy and your right to control your personal data. This page provides information about how to request deletion of your data from our services.

Data We Collect Through Facebook Login

When you use Facebook Login to access Wizelp, we may collect the following information:

We do not access or store your Facebook friends list, posts, or any other Facebook activity.

How to Request Data Deletion

You have the right to request deletion of your personal data at any time. Here's how:

Method 1: Email Request

Send an email to our privacy team with your deletion request:

Email privacy@wizelp.io

Please include your registered email address and "Data Deletion Request" in the subject line.

Method 2: Support Form

Contact our support team directly:

Contact Support

Our support team will verify your identity and process your request.

What Happens When You Request Data Deletion

1

Request Received

We'll acknowledge your request within 72 hours

2

Identity Verification

We may ask for additional information to verify your identity

3

Data Processing

We'll process your deletion request within 30 days

4

Confirmation

You'll receive confirmation when your data has been deleted

Important Information

Data Retention

Some data may be retained for legal compliance, fraud prevention, or to resolve disputes. This will be kept for the minimum time required by law.

Service Impact

Deleting your data will permanently remove your Wizelp account and you will lose access to all services and content.

Processing Time

We aim to complete all deletion requests within 30 days. Complex requests may take up to 90 days.

Your Rights

Under data protection laws, you have the right to:

For more information about how we handle your data, please see our Privacy Policy.

Need Help?

If you have any questions about data deletion or need assistance with your request, please don't hesitate to contact us:

Email: privacy@wizelp.io

Support: support@wizelp.io

Address:
Wizelp Privacy Team
Manchester
United Kingdom